Frequently Asked Questions

Purchasing Berenson hardware products requires a customer account, this is different than a website account. Industry professionals may sign up for a web account to access a variety of tools such as ordering samples and catalogs.

Samples offered at 50% off may still be purchased via credit card using a Berenson web account.

If you are interested in a customer account to purchase Berenson products, please contact a member of our Sales or Customer Service Teams. 

800-333-0578

Sales@Berensonhardware.com

Last updated by kpark@berensonhardware.com at 4/29/2021 12:54:45 PM

You can purchase Berenson hardware through Architectural Hardware Showrooms, from Kitchen and Bath oriented dealers and internet re-sellers through a national network of wholesale distributors. To find the retailer nearest to you, visit our Find a Store or Online Retailer pages.

 

Last updated by kpark@berensonhardware.com at 4/21/2021 10:15:33 AM

For information on ordering samples, click here

Last updated by kpark@berensonhardware.com at 4/21/2021 10:15:41 AM

Yes! You can find our current catalogs for online viewing and download here.
Last updated by kpark@berensonhardware.com at 4/21/2021 10:15:51 AM

Berenson hardware can be found on display at various showrooms throughout the country. To find the showroom nearest to you, please visit our Find a Store page. 

Last updated by kpark@berensonhardware.com at 4/21/2021 10:15:56 AM

Berenson stocks all items in its national distribution center and fills all orders within 24 hours of receipt. Our partners will arrange for your order to be shipped to their location or even directly to your business or home if the product is urgently needed. 

Last updated by kpark@berensonhardware.com at 4/21/2021 10:16:11 AM

No. Berenson offers all items in any quantity with no broken box charges.

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:09 AM

You can view and download all our current catalogs on our website here. Industry professionals can receive physical catalogs in the mail filling out and submitting our Catalog Request Form.

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:13 AM

Working with a network of partners allows Berenson to provide a better customer experience, including reduced freight charges and shorter delivery times. With partners located around the country, there are more opportunities for customers to receive in person advice and information from industry professionals about Berenson and our products. 

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:17 AM

Yes. Most hardware includes 8-32 x 1" machine screws or M4 x 45mm break-off screws. Appliance pulls are supplied with 10-24 x 1" machine screws.

Find out more information on our different screw types here.

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:23 AM

There is no minimum order quantity or broken box charge. Berenson will ship any product in any quantity.

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:29 AM

Orders placed before 3:00 PM EST will ship same day. (Large orders that must ship by truck will go out the day after the order is placed.)

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:33 AM

Yes! We will ship right to the customer if needed. 
Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:37 AM

CC stands for center to center. This is the distance between screw holes on a pull. This is different from the length of a pull which is the overall measurement from one end of the pull to other and is longer than the center to center. For more information on CC and to view a video on how to determine your CC, please click here.

Last updated by kpark@berensonhardware.com at 4/21/2021 10:17:43 AM

Any of our pulls with a 10-24 tap are considered an Appliance Pull. The bigger tap is more secure for pulling open heavier doors, so these are typically used on larger cabinets or appliances.

Our appliance pulls come in a range of sizes. You can find a full listing of our them here

Last updated by kpark@berensonhardware.com at 4/29/2021 12:41:48 PM

Hand clearance is the max height between the underside of the pull/knob and the surface it is attached to.
Last updated by kpark@berensonhardware.com at 4/29/2021 12:29:18 PM

The tap or threading indicates the size of the screw hole(s) a pull/knob has. The screws included with our hardware will have threading that matches the size of the hole(s).

Decorative hardware from Berenson is offered with an 8-32, 10-24, or M4 tap. More details can be found on our Screw Info Guide support page.

Last updated by kpark@berensonhardware.com at 4/29/2021 12:36:23 PM

This is the code assigned to each of our parts; the majority of our parts start with their own unique 4-digits at the beginning of the item/part number.

They are then followed by a sequence of other codes including,

Material Code: indicates what material a part is made out of
Finish Code: indicates what finish (color) the part is
Packaging Code: indicates if the part is packaged with or without screws

For more information about our item/part numbers, please read our blog.

Last updated by kpark@berensonhardware.com at 4/29/2021 12:27:11 PM

A Bail Pull is a pull that can swing up and down between two attachment points.

Last updated by kpark@berensonhardware.com at 4/29/2021 12:44:20 PM

A Cup Pull is a pull with a scoop-like design that is gripped underneath.
Last updated by kpark@berensonhardware.com at 4/29/2021 12:46:07 PM

An Edge Pull is a pull that attaches from the back side of a cabinet and comes forward to extend past the edge. They often have an "L" like shape to them.

These are can also be referred to as tab pulls or finger pulls.

Last updated by kpark@berensonhardware.com at 4/29/2021 12:49:26 PM

A Recess Pull is a type of pull that is embedded into a door, often leaving the surface of the cabinet almost flat.
Last updated by kpark@berensonhardware.com at 4/29/2021 12:51:35 PM

Protecting your privacy is important to us. We collect and store personal information voluntarily provided during a request for a quote, completion of any surveys managed on the site, or during the registration process. We do not disclose any of this collected information to third party organizations for any purposes. Customers do have the option to opt out of emails and surveys. 

Last updated by kpark@berensonhardware.com at 4/29/2021 12:51:44 PM

When necessary, our decorative hardware is best cleaned with warm water, mild soap, and a soft cloth. Avoid the use of abrasive cleaning products, or window cleaner. Over time, the use of such products will result in the removal of the protective coating.

Last updated by kpark@berensonhardware.com at 4/29/2021 12:51:57 PM