Q: Where can I buy Berenson hardware?

A: You can purchase Berenson hardware from Kitchen and Bath oriented Dealers and Internet Re-sellers through a national network of wholesale Distributors as well as through Architectural Hardware Showrooms.

Sales of Berenson hardware is supported through a network of national distributors who partner with local kitchen and bath dealers, custom kitchen cabinet manufacturers, and internet re-sellers. Berenson Decorative Hardware can also be found in many Architectural Hardware Showrooms. We work with these partners to provide hardware for a wide range of needs, specialized product knowledge, and more local service. Please use our Where to Purchase tool to select the partner who best meets your needs.

Q: How do I set up an account with Berenson?

A: Berenson’s network of Partners is designed to match the needs of Consumers as well as the specialized needs of Industry Professionals including Cabinet Makers, Kitchen Dealers, Decorators, Designers, and Architects. Our Where to Purchase tool will help you find the partner who best meets your needs. Please contact us directly if you need assistance in identifying the best Partner for you.

Q: How can I order a sample of a decorative hardware item?

If I am a Home Owner? A:  For your convenience you may purchase 1 sample of up to 5 different pieces of decorative hardware right on our website. Just click on the "Add to Cart" button on the item page and proceed to check out when ready.

If I am a Designer or Architect? A: Registered Designers and Architects may request 1 sample of up to 5 different pieces of decorative hardware free of charge. Click here to register. Once you are logged in you may go to the item page of a desired item and click on the "Add to Cart" button and proceed to check out when ready.

If I am a Dealer or Cabinet Maker? A: Registered Dealers and Cabinet Makers may request 1 sample of up to 5 different pieces of decorative hardware free of charge. Click here to register. Once you are logged in you may go to the item page of a desired item and click on the "Add to Cart" button and proceed to check out when ready.

Q: Where can I see Berenson hardware on display?

A: Popular selections from Berenson’s full line are displayed at our Partners locations. Our Where to Purchase tool will help you find the Partner location which best meets your needs.

Q: How can I find out if a specific item is available in a different finish?

A: Click on the Search Database link on our homepage. This allows you to search all items by any finish that Berenson offers and generates results in seconds.

Q: What do I do if a distributor does not have a Berenson item in stock?

A: Berenson stocks all items in its National Distribution Center in Buffalo, NY and fills all orders within 24 hours of receipt. Our Partners will arrange for your order to be shipped to their location or even directly to your business or home if the product is urgently needed.

Q: Can I purchase an item in any quantity?

A: Yes. Berenson offers all items in any quantity.

Q: How can I submit my information in order to be updated with new literature?

A: If you have a specific request, please use the Contact Us link found on our homepage, fill out all information and list your request. If you are an Industry Professional you may sign up as a Registered User and you will be automatically notified via email of new products and literature available to you. We will store your information and send any new literature to you when it becomes available.

Q: Why does Berenson work with a network of Partners?

A: There are a number of benefits that Berenson’s Partners produce. These benefits include the opportunity to buy a broader selection of hardware other than knobs and pulls from a single source, reduce freight charges and shorten delivery times, and opportunities to receive advice from and ask face-to-face questions with Industry Professionals about Berenson and our products.

Q: Do your products come with screws and what length are they?

A:  Most hardware includes an 8-32 x 1” or M4 x 45mm break off screws. The easiest way to identify if screws are provided is to check the code that is listed at the end of our item numbers:

 -P = Poly bagged, screws are provided with hardware
 -C= Carton, screws provided separately from hardware
 -B = Bulk, no screws provided
 

Q:  What is the best way to care for my product?

A: When necessary, our decorative hardware is best cleaned with warm water, mild soap, and a soft cloth.  WARNING: DO NOT USE ABRASIVE CLEANING PRODUCTS